Terms of Service
Last updated: 5 October 2026
1. Provider and scope
FleTaxi is a software-as-a-service product operated by Lytheron OÜ. These terms govern use of the FleTaxi website, accounts and software services. Separate commercial terms, an order form or checkout terms may supplement these terms for paid services.
2. FleTaxi is not the taxi operator
FleTaxi provides software for independent taxi, private-hire and chauffeur businesses. Unless expressly stated otherwise, Lytheron does not provide the passenger transport service, set the operator's fares, employ the operator's drivers or act as the contracting carrier. The transport contract is between the passenger and the relevant operator.
3. Accounts and security
Users must provide accurate information, keep credentials secure, use only authorised accounts and promptly report suspected misuse. Business customers are responsible for permissions granted to their owners, admins, dispatchers and drivers.
4. Acceptable use
FleTaxi must not be used unlawfully, to infringe rights, interfere with security, probe other tenants, send abusive or unsolicited content, falsify bookings or locations, or access data beyond an authorised organisation.
5. Operator responsibilities
Each operator remains responsible for licences, permits, driver and vehicle compliance, insurance, fares, taxes, passenger terms, service quality, local transport law and the lawful use of passenger and driver data.
6. Plans, trials and payment
Prices, taxes, billing period, trial conditions and renewal terms are those displayed in the applicable order, checkout or commercial proposal. No paid subscription is created unless the applicable purchase or activation process is completed.
7. Service availability and third parties
FleTaxi depends on networks and third-party infrastructure such as hosting, authentication, maps, routing and email delivery. We work to keep the service reliable but cannot promise uninterrupted availability. Planned maintenance, security work and third-party outages may affect access.
8. Intellectual property
FleTaxi, its software, design and product identity are owned by or licensed to Lytheron OÜ. Operators retain ownership of their own trademarks, logos, content and customer relationships. The service is licensed for authorised use and is not sold as source code.
9. Data protection
The Privacy Notice and Data Processing page form part of the service framework. Where Lytheron processes personal data on behalf of an operator, a binding data processing agreement is required. Contact legal@lytheron.com to arrange it before processing live passenger or driver data.
10. Suspension and termination
Access may be suspended where necessary for security, unlawful use, material breach or non-payment under an applicable paid plan. Customers may stop using the service subject to any active commercial commitment and applicable data-retention obligations.
11. Liability and mandatory rights
Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted by applicable law, Lytheron is not responsible for the operator's transport service, traffic conditions, driver conduct, operator pricing, or decisions made independently by the operator.
12. Governing framework
These terms are governed by Estonian law, without overriding mandatory protections that apply by law in the user's jurisdiction. Disputes relating to a business subscription should first be raised through legal@lytheron.com.
13. Contact
Lytheron OÜ
Registry code: 17311276
VAT: EE102894091
Tuukri tn 19-202, Kesklinna linnaosa, 10120 Tallinn, Estonia
Product support: support@fletaxi.com
Legal and privacy: legal@lytheron.com